A user-centric, secure, and scalable web application that streamlines patient management for healthcare providers while enhancing the overall experience for patients.
HealthTech Startup
Health
1 Month
Project Goal
The solution aimed to simplify workflows for clinicians and administrative staff, ensure easy access to patient records, appointments, and prescriptions, and empower patients with clear, responsive, and accessible interfaces for managing their care—all while maintaining compliance with healthcare regulations
85%
Better UX than other App
70%
Optimized more
90%
Seamless & intuitive
🎯 The Challenge
The client’s existing web app was struggling with poor user engagement, inconsistent workflows, and high drop-off rates during patient onboarding and care coordination tasks. It was primarily used by:
Clinic administrators
Doctors and care providers
Patients managing follow-ups and prescriptions
🎯 Project Goals
Simplify the interface and improve usability for both clinicians and patients
Create an intuitive dashboard for patient records, appointments, and prescriptions
Optimize care team collaboration with real-time task management
Ensure HIPAA-compliant UI design for secure interactions
Design a responsive layout adaptable for tablets and smaller screens
🔍 User Research & Insights
Doctors needed faster access to clinical history and test results
Admin staff found the appointment scheduling system confusing and time-consuming
Patients struggled to manage follow-ups or understand their prescription histories
UX Strategy
Clinician Dashboard – A simplified layout for quick access to today's appointments, patient notes, and e-prescriptions.
Admin Panel – Streamlined for scheduling, patient registration, and documentation uploads.
Patient Portal – Designed for clarity with alerts for prescriptions, test results, and appointment reminders.
I adopted Design Thinking principles and followed a Mobile-First approach for better responsiveness.
Teck Stack
✨ UI Design Highlights
Clean, calm color palette (blues, whites, and soft greens) to promote a clinical, trustworthy feel
Modular dashboard cards showing patient info, with hover states and quick actions
Appointment booking widget with progress steps and smart filtering by department and doctor availability
Visual timeline of patient interactions for doctors to quickly assess history
Accessible UI following WCAG guidelines for font contrast and readability
📊 Impact & Results
⏱️ Time to schedule appointments reduced from 3.5 mins to 1.2 mins on average
📈 Engagement in the patient portal increased by 45% within the first 4 weeks
🔒 Fully HIPAA-compliant with updated secure messaging and session timeout flows
It was amazing experience and fun journey to craft whole design and get how vital empathy is in health tech UX. Designing for diverse user types—doctors under time pressure, admins juggling tasks, and patients with varying levels of digital literacy—was a challenge that shaped a better, more human-centered product.